AQ999 Bet's Terms & Conditions — Transparent, straightforward, in Bengali

By using the AQ999 Bet website and platform, you confirm that you have fully read, understood, and agreed to these terms and conditions. If you do not agree with any of these terms, please do not use the AQ999 Bet platform.

These terms and conditions form a legally binding agreement between you and AQ999 Bet. AQ999 Bet reserves the right to modify, amend, or update these terms at any time. If changes are made, we will notify you at your registered email address and publish the updates on the website. Continued use of the platform after any changes will be considered acceptance of the revised terms.

In this document, "AQ999 Bet", "we", and "our" refer to the aq999bet.bet platform and its operating entity. "You", "user", "member", or "player" refers to any individual using the platform.

To play on AQ999 Bet, you must create a valid account. All information provided during registration must be truthful, accurate, and complete. Accounts created with false or misleading information may be suspended at any time.

Each individual may register only one account. Having more than one account registered to the same individual is a violation of our rules, and all associated accounts will be closed.

As part of our KYC (Know Your Customer) process, we may require identity verification. In such cases, you may be asked to submit one of the following documents:

• National ID Card (NID)
• Passport
• Driving License
• Mobile banking account verification details

We reserve the right to pause withdrawal processing until verification is complete. Our goal is to complete this process within 48 hours.

To participate on AQ999 Bet, you must meet the following eligibility requirements:

• Age: You must be 18 years of age or older at the time of registration. This platform is strictly prohibited for minors.
• Mental Capacity: You must play of your own free will and with a clear head.
• Your account: You must use an account registered in your own name.
• Own Funds: The funds you wager must be your own.

AQ999 Bet may request additional documents at any time to verify age or identity. If a player is found to be under 18, their account will be closed immediately and all deposited funds may be forfeited.

AQ999 Bet supports the most widely used mobile banking methods in Bangladesh. The rules for deposits and withdrawals are outlined below:

Deposit:

• Minimum deposit amount is ৳50.
• Deposits are accepted via bKash, Nagad, or Rocket accounts only.
• The mobile number used for your deposit must match the details registered on your account.
• Deposits are usually credited to your account instantly.

Withdrawal:

• Minimum withdrawal amount is ৳ 200.
• Withdrawals can only be made to the same mobile banking account used for the deposit.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• The specified wagering requirements must be met before any bonus funds can be withdrawn.
• Large withdrawals may be put on hold until KYC verification is complete.

To prevent money laundering, AQ999 Bet complies with international AML guidelines. Suspicious transactions are monitored automatically.

AQ999 Bet regularly offers a variety of bonuses and promotions. Please read the applicable terms carefully before using any of these offers:

• Welcome Bonus: Available to new members only. Cannot be claimed more than once per account.
• Wagering Requirements: Each bonus comes with a specific wagering multiplier (typically x15 to x30). Bonus funds cannot be withdrawn until the required wagering amount has been met.
• Bonus validity: Each bonus has a set expiry date. Any unused bonus funds will be automatically forfeited once the validity period ends.
• Game Restrictions: Some bonuses are only valid for use on specific games. Details are provided in each individual bonus description.
• Referral Bonus: If your referred friend successfully registers and makes their first deposit, you will receive a referral bonus.

Any attempt to abuse bonuses or exploit system vulnerabilities for unfair advantage will result in the cancellation of the relevant bonus and may lead to account restrictions.

All games on AQ999 Bet are powered by certified Random Number Generator (RNG) technology, ensuring that every game outcome is entirely random and never predetermined.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is interrupted mid-session due to a technical fault, AQ999 Bet will provide a reasonable resolution.
• The RTP (Return to Player) percentage for each game is published in the game details.
• In Live Casino games, the dealer's decision is final.
• Sports Betting wagers must be placed within the designated timeframe.

In the event of a dispute over a game outcome, AQ999 Bet's server records shall serve as the final and conclusive evidence. To file a complaint, please contact our support team.

The following activities are strictly prohibited on AQ999 Bet. Violating these rules will result in permanent account closure and possible forfeiture of your balance:

• Multi-Accounting: Creating multiple accounts under the same person.
• Bonus Abuse: Using any method to circumvent bonus terms and conditions.
• Collusion: Colluding with other players to harm or exploit the platform.
• Chargeback Fraud: Disputing a payment after a deposit has been made.
• Software Manipulation: Use of bots, scripts, or automation software.
• Use of Third-Party Accounts: Using an account registered under someone else's name.
• Money Laundering: Using the platform for the purpose of laundering illicit funds.
• Hacking or System Manipulation: Probing or exploiting vulnerabilities in the platform.

AQ999 Bet reserves the right to suspend or close any account without prior notice under the following circumstances:

• Violation of the Terms & Conditions.
• Providing false or inaccurate information.
• Failure to cooperate with the verification process.
• Suspicious or fraudulent activity.
• For legal or regulatory reasons.

You may request to close your account at any time. Any withdrawable balance remaining in your account will be returned to you. However, any active bonus funds will be forfeited.

AQ999 Bet believes gaming should be a source of entertainment — not stress. We care about the mental and financial wellbeing of all our players and treat responsible gaming as our top priority.

The following tools are available on AQ999 Bet at any time, free of charge:

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Session Time Limit: Set a daily time limit for how long you play.
• Cooling-Off Period: Temporarily suspend your account for a set period (from 1 day up to 6 weeks).
• Self-Exclusion: Exclude yourself from the platform for an extended period (ranging from 6 months to 5 years).
• Reality Check: Receive periodic notifications showing how long you have been playing.

If you feel that gambling is getting out of control, please visit our responsible gaming page and reach out to our support team.

AQ999 Bet takes the privacy of your personal information seriously. We follow a detailed privacy policy governing how your data is collected, used, and stored.

• Your personal information is never sold to third parties.
• Information may only be shared when required by law or for security purposes.
• Your information is protected with SSL encryption.
• You may request to update or delete your personal information at any time.

For more details, visit our Privacy Policy Visit the page.

AQ999 Bet will not be held responsible for the following:

• If a game is interrupted due to loss of internet connection.
• Any inability to play due to issues with your own device or software.
• Due to delays or errors caused by third-party payment systems.
• Any loss resulting from sharing your account credentials with another person.

For any dispute with AQ999 Bet, please first attempt to resolve it through our customer support team. If the issue remains unresolved, you may escalate it to our licensing authority.

If you have any questions about these Terms & Conditions or wish to raise a concern, you can reach us through the following channels:

• Email: support@aq999bet.bet
• Live Chat: Via the chat button at the bottom right of the website.
• Time: 24 hours a day, 7 days a week.
• Language: Support is available in both Bangla and English.

We aim to send an initial response within 48 hours of receiving a complaint. Complex issues may take up to 7 business days to resolve.